Chloë says:
Steve’s had many years as a client side researcher, an ad planner and head of qualitative research at a large agency. Because of this he truly understands the importance of commercial actionability. He’s sometimes quite funny too...but his particular strain of humour isn’t always suitable for the boardroom. Or maybe it is...
Steve says:
From the moment I first saw her present at an MRS conference back in 1999, I knew Chloë was destined for great things. Intuitive, creative, caring and highly organised. In short, she is a quite remarkable researcher. She tries not to let her love for cowboys and westerns get in the way of her work (although she is easily distracted).